Privacy Policy

1. Information We Collect

When you interact with OurUnitea, we may collect the following categories of data:

• Form data: name, email address, phone number, and message content when you submit a contact or inquiry form.
• Technical data: browser type, device information, IP address, and usage patterns collected through analytics services.
• Communication data: records of correspondence when you reach out via email or phone.

2. How We Use Your Data

We process your personal information solely for the following purposes:

• Responding to your inquiries and providing requested information about our tea culture programs, sourcing consultancy, or wellness education.
• Improving our website content and user experience through aggregated analytics.
• Complying with legal obligations and protecting our rights.

3. Cookies and Tracking

Our website uses essential cookies for basic functionality and optional analytics cookies (via third-party services) to understand how visitors engage with our content. You can manage cookie preferences through your browser settings. We do not use cookies for advertising or profiling purposes.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers who assist us in operating our website and business, including:

• Web hosting providers
• Analytics platforms (e.g., Google Analytics)
• Email and form processing services

These providers are contractually bound to protect your data and use it only for the services we request.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Contact form submissions are stored for a maximum of 24 months unless a longer retention period is required for legal compliance.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: request a copy of the data we hold about you.
• Correction: ask us to correct inaccurate or incomplete information.
• Deletion: request that we delete your personal data, subject to legal obligations.
• Portability: receive your data in a structured, machine-readable format.
• Opt-out: withdraw consent for analytics tracking at any time.
• Complaint: lodge a complaint with a data protection authority if you believe your rights have been violated.

For GDPR and CCPA compliance, we process data based on your consent or our legitimate interest in providing accurate tea culture and wellness information.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission and restricted access to personal information within our organization.

8. Anti-Misrepresentation Statement

OurUnitea is committed to transparency. We do not make misleading claims, create fake urgency, use fabricated endorsements, or imply false affiliations with brands or organizations. All information about our tea culture programs, sourcing practices, and wellness education is presented honestly and accurately. We do not guarantee specific health outcomes or financial results without verifiable evidence.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us: